Forest City Realty Trust, Inc.

  • Assistant Facilities Coordinator

    Category
    Property Management
    Employment Type
    Regular Full-Time
    Job Location : Address
    1770 Ashland Ave
    Job Location : City
    Baltimore
    Job Location : State/Province
    MD
    Requisition ID
    2018-3397
  • Overview

    Forest City Realty Trust, Inc. is a NYSE-listed national real estate company engaged in commercial and residential real estate throughout the United States. Forest City Associates are committed to creating superior communities where people LIVE, WORK, SHOP and STAY!

     

    We are searching for a talented Assistant Facilities Coordinator to be based out of Baltimore, MD. At Forest City, we are thoughtful in social responsibility and pride ourselves in fostering an inclusive and dynamic workplace that provides opportunities for continuous growth!

     

    To provide direct support to the facility management team in coordinating the day-to-day activities of the building staff and contract services in fulfilling the needs and addressing the issues of tenants. The Assistant Facilities Coordinator is expected to develop and maintain strong working relationships with the tenants in a facility and be accountable to management for ensuring issues and needs are responded to and resolved by the appropriate individual, department, or service.

     

    This position will also have responsibility for general administrative, accounting, help desk, and event coordination as they pertain to the operation of the building.

    Responsibilities

    • Assist Manager - Assist Manager with daily responsibilities, special projects, tenant relations, research, surveys, telephone messages, radio communications and reports. Compiles and types reports, edits databases, type and distribute letters and announcements.
    • Enhance Tenant Relations - Fosters good tenant relations by managing work requests. Manages tenant service request through CMMS program (Corrigo) or log system directing calls as required to the appropriate team members. Attends tenant meetings as needed.
    • Process Financial Documents - Prepare, process, coordinate and track PO’s and invoices. Input and update COUPA data and procurement credit card receipts. Edit spreadsheets with current orders and update invoicing information.
    • Housekeeping Coordination - Coordinates housekeeping activities with housekeeping supervisor, porters, daily routines and special requests. Bi-weekly review of cleaning performance with vendor’s project manager and reports to FM.
    • Records and files - Maintains records and files for facilities management team, including: orders, contracts, permits, work-orders and reports.
    • Manage Deliveries and Vendors - Receive, direct, and record deliveries to and from the office. Assist/provide vendor/visitor escort for inside services (e.g. - vending machine, plants maintenance).
    • Process Daily Mail - Retrieve, sort, record and distribute incoming mail. Prepare, weigh, apply postage and dispatch outgoing mail and FedEx packages (outgoing mail is rare).                   

    Qualifications

    • This position requires a High School Diploma / GED.
    • 1-2 years of required experience in Office Administrative duties and Customer Service.
    • 3-4 years of preferred experience in Facilities Management, Tenant Coordination, and Office Management.
    • Required skills for this position include: customer service, Microsoft Office, record keeping, speaking and listening, written communications, and organizing.
    • Preferred skills for this position include: Accounting software in SAP or COUPA.
    • This position requires up to 10% travel.

    Equal Opportunity Employer: Minorities/Religion/Sex/Protected Veterans/Disability/Sexual Orientation/Gender Identity/Marital Status/Pregnancy/Age/National Origin/Genetic Information

                                        

    Drug free workplace

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