Forest City Realty Trust, Inc.

Property Manager, Residential

Category
Property Management
Employment Type
Regular Full-Time
3700 McKinney
Dallas
TX
Requisition ID
2017-2580

Overview

Forest City Realty Trust, Inc. is a NYSE-listed national real estate company engaged in commercial and residential real estate throughout the United States. Forest City Associates are committed to creating superior communities where people LIVE, WORK, SHOP and STAY!

 

We are searching for a talented Property Manager, Residential to be based out of our property 3700M in Dallas. At Forest City, we are thoughtful in social responsibility and pride ourselves in fostering an inclusive and dynamic workplace that provides opportunities for continuous growth!

 

Supervises and coordinates the daily operations of an apartment community including, but not limited to, the general administration, leasing and occupancy, maintenance of the property and management of all property associates. Responsible for maintaining the physical assets and the performance of the property, to achieve the highest possible net operating income, without compromising the quality of the property’s appearance or level of service. Monitors regulatory compliance and company policies and procedures related to property management and ensures that all associates are familiar with and understand them.

Responsibilities

  • Leads and manages property associates on a direct or indirect basis. Recruits, hires, trains, develops, holds accountable, implements corrective action and terminates associates. Verifies and approves hours worked, scheduled, overtime and on-call hours and prepares the work schedules and on-call schedules. Recommends pay changes and status changes. 
  • Establishes and coordinates a communication system involving transactions and activities between property associates and the Corporate Office. Completes performance evaluations on supervised associates. Ensures the highest level of performance and professionalism of supervised associates.  Responds to emergency situations, contacting appropriate Regional Managers or agencies as necessary.
  • Maintains a working knowledge of all maintenance programs and capital improvement projects to ensure the proper and efficient operation of systems, preventive maintenance programs, housekeeping functions and responses to resident service requests. Ensures compliance with housing quality standards. Coordinates with Engineering Department on all major maintenance issues.
  • Supports and ensures timely input, proper use and full utilization of on-site PC-based property management and time-keeping software systems including assistance in training of new associates and ongoing training of property associates. Prepares purchase orders and approves expenditures within specified budgetary guidelines. Reviews, understands, analyzes and makes recommendations for vendor contracts to Regional Manager. 
  • Assists with the preparation of the annual operating budget for the property as well as projections.  Reviews monthly operating results with Regional Manager and assists with the preparation of written variance reports.
  • Assists with the development and implementation of a marketing plan for the property based on a careful and factual analysis of competitive properties. Responsible for coordinating the advertising and promotional needs of the property to maximize marketing plans and on all major marketing issues with the Marketing Department. Ensures that the property complies with affirmative marketing procedures and goals.
  • Maintains a working knowledge of company policies, applicable local, state, and Federal laws and regulations, affordable housing programs, and other applicable policies and procedures. Ensures compliance of property associates. Depending on property needs, ensures all affordable housing program requirements and applicable HUD/Agency regulations are monitored and in full compliance with regulatory agreements and agencies, including waiting list, certifications, recertification’s, and other reporting requirements.
  • Approves all applicants for residency, including eligibility for affordable housing programs (if applicable), approves all leasing documents and ensures that all application fees, deposits, and move-in monies are collected.  Collects rent from residents, verifies amounts paid, accounts for discrepancies, deposits rent daily, sends verifying information to Corporate Office and follows up on any delinquent rents, initiating collection and/or eviction procedures as necessary.
  • Conducts move-in and/or move-out inspections of apartments, charges residents for applicable damages or unpaid fees, prepares and approves related move-out documents, sends verifying documentation to Corporate Office and maintains on-site records. Conducts move-in inspections to determine market readiness and implements housing quality standards. Performs interim unit inspections annually or as directed.
  • Meets with prospective residents, identifies their housing needs, interviews them to determine eligibility based on established criteria, shows vacant and model suites (where applicable) and property amenities based on established techniques specified by the company. Quotes established rental rates and promotions (where applicable). Makes follow-up calls, sends follow-up literature and pursues rental status. Collects funds related to applications, security deposits and rentals.
  • Depending on property, may perform functions of Assistant Property Manager. Some functions include: preparation of service requests, follow-up with residents, etc.

Qualifications

  • This position requires an Undergraduate Degree in Property Management or related discipline. 
  • 1-2 years of required experience in being progressively responsible in Supervisory and Property Management.
  • Preferred certifications for this position include: Accredited Residential Manager (ARM) or Certified Property Manager (CPM). 
  • Required skills for the position include: fair housing laws, affordable housing programs, computer skills in Microsoft Office (Word, Excel, and Outlook), and proven property management performance. 
  • A preferred skill for the position include: One-Site. 
  • This position requires up to 10% travel.

Equal Opportunity Employer: Minorities/Religion/Sex/Protected Veterans/Disability/Sexual Orientation/Gender Identity/Marital Status/Pregnancy/Age/National Origin/Genetic Information

 

Drug free workplace

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